Use a test profile, synthetic data, and no production credentials. This guide is strategy and evaluation guidance, not managed implementation or support.
Connect your Gmail account
Sign in with Google and grant Shortwave access to your Gmail. Start with a personal or secondary email if you want to test before committing your primary inbox.
Configure AI triage
Let Shortwave analyze your inbox and suggest triage rules. Review the suggestions and adjust what gets pinned, snoozed, or bundled.
Test AI search
Try searching your email history using natural language. Compare results with Gmail native search to see if the AI search saves you time.
Try scheduled send and reminders
Schedule an email to send later and set a reminder to follow up. Decide if these features justify a paid tier for your workflow.
Decide on the paid tier
If you process 50+ emails daily and the free tier limits interrupt your workflow, compare Business $30/seat against your time savings.
Completion checklist
- Gmail connected
- AI triage configured
- AI search tested
- Scheduled send tested
- Paid tier decision made