Pricing check · Nov 2026
AI customer support resolution-fee calculator
Seat floors, per-resolution fees, and one flat subscription. A vendor without a public rate is left blank.
The CustomGPT.ai button is a partner link. Intercom, Zendesk, Tidio, Ada, and Sierra buttons go to the official site. Affiliate disclosure.
Partner link · CustomGPT.ai → Read the CustomGPT.ai audit
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Questions
Does Intercom charge again if the customer replies?
Intercom's outcome article says a return to the same conversation is deducted and not charged. This calculator does not add a second Fin outcome when the retry toggle is on. Standalone Fin still has a 50-outcome monthly minimum.
Why is Tidio's free 50 not subtracted every month?
Tidio Lyro and CustomGPT.ai consume a conversation or query for each inbound ticket the AI attempts, including tickets that escalate without a resolution. Fin and Zendesk bill only resolved outcomes. The free 50 Lyro conversations are one-time and are not deducted. Volume above 1,000 Lyro conversations is left unpriced.
Is CustomGPT.ai a per-resolution product?
No. Standard is $99 per month with 1,000 queries and Premium is $499 per month with 5,000, checked 2026-10-27. Extra queries are $375 per month for 2,500. There is no per-resolution fee. The visit button is a partner link.
Catalog review: CustomGPT.ai. Official pricing: Intercom, Zendesk, Tidio, Ada, Sierra.
Independent math: our Keep/Test/Cut formulas are open-source in the page JS. Some outbound switch links may earn a partner commission at no cost to you. Affiliate disclosure.
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