Meetings comparison
Fathom vs Fireflies
Meeting notes, call summaries, and CRM-friendly follow-up workflows · Meeting transcription, searchable call records, and conversation intelligence
| Decision point | Fathom | Fireflies.ai |
|---|---|---|
| Best for | Meeting notes, call summaries, and CRM-friendly follow-up workflows | Meeting transcription, searchable call records, and conversation intelligence |
| Category | Meetings | Meetings |
| Price | Free + paid team plans | Free + paid plans |
| AIToolsEssentials score | 4.3/5 | 4.2/5 |
Evidence status
free: $0; unlimited recordings, transcription, and storage; instant AI summaries; clips, playlists, and search. premium: $20/user/month monthly or $16/user/month billed annually; advanced summaries, AI-generated action items, conversational meeting assistant, and custom meeting bot. team: $19/user/month monthly or $15/user/month billed annually, two-user minimum; adds shared search, playlists, folders, comments, keyword alerts, and collaboration features. business: $34/user/month monthly or $25/user/month billed annually, two-user minimum; adds CRM field sync, Deal View, coaching metrics, AI scorecards, and advanced/custom summaries. enterprise: Custom quote; adds organization-wide controls, custom retention, onboarding, and enterprise security options.
Official sources checked 2026-08-25Open verification questions
- The Free plan's unlimited recording, transcription, and storage do not establish unlimited use of every advanced AI, team-search, CRM, API, or automation feature.
- Exact global API rate limits and plan-specific API entitlements were not stated on the public pricing page.
The repository's Free unlimited-recording/transcription claim remains supported. The repository's plan names and prices are outdated: current individual Premium is $20 monthly/$16 annual; current team tiers are Team and Business rather than Team Edition and Team Edition Pro. The official pricing HTML was published on August 20, 2026, and the privacy policy was last updated August 16, 2026. Fathom may use de-identified data derived from meeting content to train, customize, or improve its in-house models, depending on account settings; users can opt out. Fathom says it does not authorize OpenAI, Anthropic, Google, or other third parties to use personal information or meeting content to train their models. Personal-account users retain applicable copyright and proprietary rights in their content. Content in a company Team Account belongs to the company. Fathom uses content as needed to provide the service and through listed subprocessors. The terms require the user to obtain every meeting participant's required consent before each call begins. Official developer documentation at https://developers.fathom.ai/ confirms a public API, OAuth apps, webhooks, and TypeScript/Python SDKs.
free: $0; unlimited transcription and AI summaries; 400 minutes of storage per team; 2-hour recording limit. pro: $18/seat/month monthly or $10/seat/month billed annually; 8,000 storage minutes per seat; video recording, downloads, AI Skills, task management, and unlimited integrations. business: $29/seat/month monthly or $19/seat/month billed annually; unlimited storage; 3-hour recording limit; conversation intelligence and team analytics. enterprise: $39/seat/month, annual only; unlimited storage; 4-hour recording limit; SSO/SCIM, HIPAA support, private storage, and custom retention.
Official sources checked 2026-08-25Open verification questions
- Do not claim that the visible bot alone supplies legally sufficient consent; Fireflies places responsibility for obtaining legally required consent on the user.
- The pricing page lists API access on Free, but exact endpoint entitlements and rate limits should be verified in the API documentation before publication.
The repository's Free-plan claim of limited transcription credits is outdated: the official page now says unlimited transcription and unlimited AI summaries. The repository's 800-minute Free storage claim is outdated: the current official page says 400 minutes per team. Fireflies states that it does not use meeting content or personal data to train internal or external AI models and contractually prohibits vendors from training on that data. Users retain rights in User Content but grant Fireflies a broad service-operating license. The terms expressly limit use of that license to providing the service and prohibit using User Content to train generative AI models. The account holder must ensure every meeting participant consents to recording. Fireflies documents both platform-dependent opt-in and opt-out flows, advance email notices, in-meeting notices, pause controls, and bot removal. Developer API documentation is separately available at https://docs.fireflies.ai/getting-started/introduction.
How to decide
Match each platform to your actual workflow constraints. Run one real workflow in each finalist before paying.
Quick recommendation
Use the trial checklist on each review page and the free scorecard to record time-to-result, corrections needed, and monthly cost at your expected volume before committing to a plan.